Privacy Policy
Effective Date: June 27, 2026
1. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, and shipping address when you place an order, subscribe to our newsletter, or contact us. We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior.
2. How We Use Your Information
- Process and fulfill your orders, including shipping and returns
- Communicate with you about your orders, products, and services
- Send marketing communications (with your consent)
- Improve our website, products, and customer experience
- Comply with legal obligations and protect our rights
3. Information Sharing
We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (such as payment processors, shipping carriers, and email service providers). These parties are obligated to keep your information confidential.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information. You may also have the right to object to processing and the right to data portability. To exercise these rights, please contact us using the information below.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.
This page is maintained by salonchandeliers to answer common privacy questions.