From our atelier
to your room.

Orders are processed in 25–45 business days upon confirming the technical drawings. Delivery by express takes about 10–15 days; standard delivery by vessel takes about 35–45 days. Large monumental installations may require additional time depending on crystal selection and finish.

Your written quote includes a confirmed arrival window before production begins. DDP delivery is available and includes import duties and local taxes — mention your preference when you request a quote.

Each chandelier is wrapped in anti-tarnish tissue, cushioned with foam inserts and secured in a reinforced wooden crate built to its exact dimensions.

Hanging hardware, installation gloves and a signed certificate of authenticity travel inside the same crate.

We ship by air freight for orders under 100 kg and by sea freight for larger commissions. Final-mile delivery is handled by a white-glove carrier in your region.

All shipments include full-value insurance and a photographic condition report before departure.

We have delivered to more than 60 countries, including the United States, United Kingdom, UAE, Saudi Arabia, Australia, Thailand and across the European Union.

Customs documentation, duties and import VAT are handled transparently and quoted before production begins.

If any part arrives damaged, photograph the crate and contents within 24 hours and email us. We will replace crystals, arms or glass at no charge and coordinate any needed re-installation support.

Before shipment, we send detailed photos and videos of every finished piece for client inspection and approval.

Because every chandelier is custom made to order, custom items cannot be returned once production has started. If you change your mind before production begins, contact our team or founder Angle within 48 hours of deposit to discuss your options. Defective or incorrectly fulfilled pieces are repaired, replaced or refunded at our expense.